personal information we collect
We receive and store information that you supply to us via our web site
regular operations. This includes information such as your name,
email address, billing address, mailing address, billing information,
card number, credit card expiration date, shipping address, website
usage password, e-newsletters opt-in options, and Third Party opt-in options. This may
information provided by you to us via email, phone customer service,
mail, or questionnaires.
We also receive and store certain types of information whenever you come to our site. For example, as is common practice, we use "cookies" and similar technology to obtain and determine certain information when your browser accesses our websites, including, but not limited to, the Internet Protocol (IP) address used to connect your computer to the internet, email address, browser type and version, operating system and platform.
how we use your personal information
Our customers’ personal information is a very important part of our
and we are not in the business of selling such information to others.
customer information only with affiliated companies of Retrofit
Pilates. Retrofit Pilates will only share customer
with its partners who have agreed to be bound by the terms and
our privacy policies as outlined herein and for which you have
to such partners. Retrofit Pilates does not share customer
with any non-affiliated companies. We do not sell, trade or rent your
information to others.
We may send offers to selected groups of Retrofit Pilates customers on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not want to receive such offers, please indicate that you are opting out of such notification in your user profile. Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.
when you link to a third-party web site from Retrofit Pilates
When you click links and/or banners that take you to third party web sites you will be subject to the third parties' privacy policies. While we fully support the protection of privacy on the internet, we cannot be responsible for the actions of third parties and urge you to read and understand the privacy policies of such sites.
how Retrofit Pilates protects your personal information
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, Retrofit Pilates has put in place appropriate physical, electronic, and managerial procedures to safeguard and secure your personal information. In order to provide superior service to you, all online credit card transactions are handled by established third-party banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process and/or ship your order. Within Retrofit Pilates your information is kept on password protected, limited access servers. Wherever possible and applicable our servers reside behind a corporate firewall that maintains controls on access to the system from both our internal network and the Internet.
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide features for using Retrofit Pilates websites. The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of Retrofit Pilates website features, and we recommend that you leave them turned on.
If you have questions about this Privacy Statement, please contact us at:
2323 Bloor St. W., Suite 206
Toronto, Ontario M6S 4W1